Privacy Policy
Last updated: 13 April 2026
Who we are
PriceCheck ("we", "us", "our") is a trading name of Betts Electrical. We're based in Hampshire, UK. If you have questions about this policy, email us at hello@thetradepricechecker.co.uk.
What data we collect
When you use PriceCheck, we collect and process:
- Account info — your name, trade type, and customer ID. We don't require your email address to use the service, but you may provide one for support.
- Invoice data — PDF invoices you forward to us. These contain product names, catalogue numbers, quantities, prices, supplier names, and invoice reference numbers.
- Comparison results — prices we find online for items on your invoices, stored in your dashboard.
We do not collect:
- Payment card details (handled securely by Stripe)
- Your location data
- Cookies for tracking or advertising
Why we collect it
We use your data to:
- Scan your invoices and compare prices
- Show you overcharge reports on your dashboard
- Generate credit note email drafts
- Improve our price comparison accuracy
Legal basis: we process your data to perform the service you signed up for (GDPR Article 6(1)(b) — contractual necessity).
Who sees your data
Your invoice data is private to you. No other customer can see your invoices, prices, or dashboard. We don't sell, rent, or share your data with anyone, except:
How we protect your data
- All connections use HTTPS encryption
- Dashboards are protected by unique customer IDs and access PINs
- Invoice data is stored separately per customer
- We don't store your payment details — Stripe handles that
How long we keep it
- Active accounts: we keep your data for as long as your account is active.
- After cancellation: we delete your invoice data and dashboard within 30 days of cancellation. We keep basic account records (name, signup date, cancellation date) for up to 12 months for accounting purposes.
- Free trials: if you don't subscribe after your trial, we delete your data within 30 days of the trial ending.
Your rights
Under UK GDPR, you have the right to:
- Access — request a copy of the data we hold about you
- Correction — ask us to fix any inaccurate data
- Deletion — ask us to delete your data ("right to be forgotten")
- Portability — request your data in a machine-readable format
- Object — object to how we use your data
To exercise any of these, email hello@thetradepricechecker.co.uk. We'll respond within 30 days.
Complaints
If you're unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO).
Changes to this policy
We may update this policy from time to time. We'll note the date at the top when changes are made.